I’m a machine learning engineer. I’ve been building and supporting production GenAI and automation systems since October 2024.
My work spans enterprise RAG, search, data ingestion, structured LLM extraction and Python/Azure integrations. Outside work, I build open-source, GPU-accelerated AI tools and operate a personal homelab.
Professional experience
Junior Machine Learning Engineer
Digital Hub Varna
Working on conversational AI and automation applications, from development and integrations to ongoing maintenance.
Develop Cognigy voice and chat flows for a ServiceNow integration targeting ticket creation, live-agent transfers and other support scenarios.
Implemented post-call emails to share website links, ticket numbers and other details in writing rather than reading them aloud.
Integrate knowledge retrieval via Azure AI Search, backed by scheduled Databricks article indexing; troubleshoot LLM query extraction and search API requests.
Trainee Machine Learning Engineer
Digital Hub Varna
Collaborated on enterprise RAG assistants and LLM-powered commercial workflows, from source indexing to ongoing operations.
Co-developed enterprise RAG assistants across solutions indexing approximately 500,000 documents, within a team-designed architecture.
Built web and email ingestion, knowledge indexing and search integrations, including retrieval from external technical references.
Implemented structured LLM extraction from emails and attachments, with validation and downstream integrations.
Supported deployed assistants serving 200+ requests per day in aggregate; monitored latency, token costs, user feedback and answer quality.
Porting Specialist → Senior Porting Specialist
Bulgaria · Avaya project
Coordinated business telephony porting and provided technical escalation and operational support, including SIP and IP-related troubleshooting.
Areas of work
Applied AIRAG, document ingestion, Azure OpenAI, Azure AI Search, semantic and hybrid search, embeddings, Whisper and NLLB
Digital Hub Varna